Contents

• About This FAQ
• General Information
  • What computers does the Statslab have?
  • Can I access my files on machine X from machine Y?
  • How do I change my password?
  • How do I connect my laptop to the Internet from the CMS?
  • What software is available on which machines? Can you install program X?
  • How do I create a personal web page?
  • This is my visitor. Can she have an account and connect her laptop to our network?
  • I'm leaving. Can I keep my account?
  • What other documents are available about computing in the Statslab?
  
  
• Help! It's not working!
  • It won't let me log in
  • I can't access my files
  • I've lost an important file
  • My session is hung
  
  
• Printing
  • What printers does the Statslab have?
  • How do I tell Windows to print to a specific printer?
  • How do I use the colour inkjet printer outside Eva's office?
  • I can't print
  
  
• Email
  • My mail reader (pine, mutt, ...) hangs on opening INBOX
  • Help! All my email disappeared!
  • How do I view the attachments in this email?
  • Dealing with multiple email accounts
  
  
• Remote logins and file transfer
  • How do I log in remotely?
  • What is the Statslab FTP/SMTP/IMAP server?
  • How do I use CD-ROMs and memory sticks?
  • How do I share this file with my colleague?